Frequently Asked Questions

Order & Process

Will I get to see a preview before my poster is printed?

Absolutely! Because every illustration I create is handmade, it's important to me that you're 100% satisfied. After you place your order, I'll get to work.

You'll receive a digital proof in your inbox within a few days. You can use it to check that all the details are correct and that the design looks great. Need to make minor adjustments? No problem. Only when you're completely happy and approve will I send your unique poster to the printer.

I don't have a nice group photo, can I also provide individual photos for an illustration?

In most cases, that's certainly possible, but I like to assess the photos first. It's important that the perspectives and the quality of the individual photos align well enough for a beautiful and natural result.

Please email me the photos you'd like to use first. I'll then check if it's feasible and create a free sample composition for you. This way, you can be sure it's a cohesive whole before you place your order.

What requirements should my photo meet for the best result in an illustration?

For my line drawings and portraits, I prefer to work with sharp photos in good light, but I can often do more with a photo than you think. The most important thing is that the facial contours and eyes are clearly visible, because that's where the recognition lies.

Are you unsure about the quality of a photo? Feel free to send it to me first via email or Instagram. I'd be happy to help you determine if the photo is suitable for an illustration.

How long does it take before I receive my personalized poster?

That depends on the product you choose. With "design your own" posters, you see the result instantly on your screen. Because there's no manual drawing involved, they're perfect as a last-minute gift.

My illustrations take longer to produce because I draw them by hand. The current delivery time is always listed on the product page.

I ordered a digital file, what is the best way to have it printed?

You'll receive the digital file as a high-resolution PDF, meaning you can have it printed very sharply. For the best results, I recommend visiting a local print shop or photocopying facility and asking for a heavyweight paper (for example, 190 gsm or heavier).

Printing at home? Use photo paper and set your printer to the highest quality setting. This way, you can be sure your unique design will look just as beautiful on paper as it does on screen.

Does the poster come with a frame?

My posters are delivered unframed as standard, so you have the freedom to choose a style that suits your interior.

Prefer a complete package? You can select the frame option for all products during checkout. If you choose this option, I'll frame the poster for you right away. You'll receive it ready to hang or give as a gift.

My poster is damaged, can I return it?

That's certainly not the intention. If your order arrived damaged, I'd be happy to resolve this for you.

Please email me a photo of the damage (both the packaging and the poster) as soon as possible. If the damage occurred during transport, I will ensure you receive a new one free of charge. You do not need to return the damaged poster.

Product & Meaning

What type of paper are the posters printed on?

Quality is just as important to me as the design itself. I print all my posters on sturdy, high-quality paper that will last a lifetime. The paper has a beautiful matte finish, allowing the illustration or starry sky to truly shine without distracting reflections. It feels luxurious and is sturdy enough not to wrinkle easily when hanging.

What is the meaning of a birth flower bouquet?

A birth flower bouquet is a unique design where each birth month is represented by a specific flower. I combine the flowers of your family members into one cohesive bouquet. This way, you create a personalized wall decoration that symbolizes your family. It's a popular and meaningful alternative to a standard family photo and is often given as a baby shower gift or a gift for new mothers.

How accurate is a starry sky poster?

My starry sky posters are 100% accurate. I use specialized astronomical software to calculate the exact star position based on the date and location you enter. Whether it's for the birth of a child or a wedding anniversary, the poster shows exactly what the night sky looked like at that unique moment. It's a genuine memento of a special milestone.

What is the difference between an AI filter and Personal Prints illustrations?

The difference lies in the quality and flexibility. Many providers use an app or filter that automatically and quickly converts a photo. I, on the other hand, create a hand-drawn illustration. I digitally recreate your photo line by line in a minimalist style.

The big advantage of this is that I can modify the drawing. I can remove cluttered backgrounds or distracting details, but I can also add specific elements that weren't in the original photo. This creates a clean and personal result that you can't achieve with a simple filter.

What can I change on a poster?

Because I specialize in personalized posters, I offer extensive customization options. Besides standard options like names, important dates, and photo uploads, you can often add your own text or quote. Looking for something specific that's not readily available on the website? Because I design everything myself, I can often help you develop customized solutions that perfectly complement your interior.

What happens to my uploaded photos after signing?

I handle your privacy and your personal images with the utmost care. The photos you upload will be used solely as references for the illustration. Once the drawing is completed and approved by you, the original photos will be deleted from my system. I will also never share your photos or the illustration on social media without your explicit prior consent.

Gift Tips & Inspiration

What is an original maternity gift with name and date?

If you're looking for a lasting alternative to clothes or toys, a personalized birth poster is a good choice. Thebirth flower poster is especially popular because it symbolizes the baby's birth month.

The starry sky poster is also a popular choice as a maternity gift; it shows the exact position of the stars at the moment of birth. Both options can be fully personalized with the name and date of birth, creating a unique wall decoration for the nursery.

Which gift is suitable for a wedding or anniversary?

For weddings or anniversaries, people often look for a gift that captures a specific moment. A starry sky poster is perfect for this, as you can customize it to reflect the date and location of the wedding ceremony or the first meeting.

A hand-drawn illustration of the couple also makes a wonderfully personal gift. Don't have a perfect photo of the couple together? I can often combine separate photos into one romantic portrait.

I'm looking for a gift for my grandparents, what do you recommend?

For grandparents, a realistic portrait illustration is often the most valuable gift. The problem is often that there's no good photo of all the grandchildren together. Because I can combine separate photos into a single illustration, I can create a composition that unites all the grandchildren.

Another lovely option is abirth flower bouquet that combines all the grandchildren's birth months into one. Also available as a colorful watercolor bouquet .

I need a gift quickly or can't decide, what now?

If you're looking for a last-minute, personalized gift, the 'design your own' posters are ideal because you see results immediately.

Need a hand-drawn portrait in a hurry? Choose the "Digital" option so you can have your design printed locally.

Do you find it difficult to determine the style for someone else? Then a A gift card is the safest choice. This allows the recipient to choose their favorite design and personalization.

What can I change on a poster?

Because I specialize in personalized posters, I offer extensive customization options. Besides standard options like names, important dates, and photo uploads, you can often add your own text or quote. Looking for something specific that's not readily available on the website? Because I design everything myself, I can often help you develop customized solutions that perfectly complement your interior.